Moving from Financial Products to Value Propositions

20-21  September 2023

Collection Ballroom, Park Royal Collection Kuala Lumpur

8.30 am – 8.50 am: Registration & Welcome Coffee

8.50 am – 9.00 am: Opening Address

9.00 am – 9.30 am: Visionary Keynote

The Changing Landscape of ESG and Climate Change and Preparedness Required for Insurance Players for Long Term Sustainability

• To what extent are P&C insurers revisiting their business models for climate risk?
• What progress is being made with insuring the previously ‘uninsurable’ demographics?
• To what extent does a robust and explainable ESG strategy differentiate insurers for customers?
• Advanced Risk Assessment and Mitigation Solutions Support ESG Actions

John Spence

Managing Director

Asian Capital Advisors

9.30 am – 10.15 am: Keynote Presentation: Digital TRransformation in the Insurance Industry

The Critical Role of InsureTech
• How does insurance/InsurTech play a pivotal role in risk mitigation and act as a catalyst for growth?
• What defines digital transformation in the insurance industry?
• Understanding the role of InsureTech in the insurance value chain, sharing economy and digital transformation.
• What valuable lessons can legacy-driven insurance companies learn from InsurTech firms, and vice versa?
• InsureTech and Industrial Revolution 4.0 – How they are bolstering the business and economic landscape?
• The foundations of success

Bala Chandrasekaran

Digital Leader / MD – Digital Strategy and Transformation

Marsh McLennan Asia

SILVER SPONSOR

BRONZE SPONSOR

BRONZE SPONSOR

BRONZE SPONSOR

TECHNOLOGY AND SOLUTIONS SPONSOR

SUPPORTING PARTNERS

MEDIA PARTNERS

Expert Speakers Panel

Keynotes, Presentations & Case Studies

John Spence

Managing Director

ASIAN CAPITAL ADVISORS, HONG KONG

Mark O’Dell

Chief Executive Officer

LIFE INSURANCE ASSOCIATION OF MALAYSIA (LIAM)

Prasanta Roy

Chief Technology Officer

TUNE PROTECT

Erwin Noekman

Executive Director

INSURANCE COUNCIL OF INDONESIA (DAI)

Mukesh Dhawan

Founder and CEO

DRIVN FINTECH SDN BHD

Ong Hui-Koon

Group CEO

THE ARCHIPELAGO INSURANCE GROUP

Thinesh Subramaniam

Head, Product and Claims Services

HANNOVER RE ASIA

Prashant Lulla

Head of Customer Experience – APAC

ZURICH INSURANCE

Stephanie Caunter

Head Customer Experience

AIA

Wilson Beh

Co-Founder

POLICYSTREET

Wan Saifulrizal Wan Ismail

CEO

PRUDENTIAL BSN TAKAFUL BERHAD

Angel Kuan

Insurance Vertical Lead APAC

GENESYS

Ragunath Murthy

Chief Client Officer

MCIS LIFE, MALAYSIA

Dr. Mohamed Anouar Gadhoum

CEO and Co-Founder

PAYDAY TAKAFUL, UK

Lee Sarkin

Chief Analytics Officer

Munich Re (Life and Health) Asia, Middle East and Africa

Erickson Mangunsong

Technical Director

ASURANSI ETIQA INTERNASIONAL INDONESIA

Boon Boon Lim

Head of Finance, Malaysia and Head of Finance Operations, Asia

QBE INSURANCE

Lee Warner

CEO

HLAP LTD

Dr. Mohamed Rafick Khan

Former CEO

MUNICH RE, MALAYSIA

Raymond Wong

Chief Technology Officer | Operations and Technology

ZURICH INSURANCE & TAKAFUL

Cristiano Pizzocheri

Chief Strategy and Digital Officer

ERGO INSURANCE PTE. LTD, SINGAPORE

Eddy Wong

CEO / MD

VSURE.LIFE

Christian Glessner

Founder and CTO

HOLOLUX

Jack Soh

Head of Insurance – SEA

COVER GENIUS

Yap Hsu Yi

Founder and CTO

HOLOLUX

Bala Chandrasekaran

Digital Leader / MD – Digital Strategy and Transformation

MARSH MCLENNAN ASIA

Abdul Halim Jantan

Chief Executive Officer

STERLING GROUP

Dr. Azlan Zainal

Former Chief Product and Digital Officer

AXA AFFIN LIFE INSURANCE, MALAYSIA

Japhire Gopi Kannan

Founder and CEO

JA ASSURE

Zac Liew

Co-Founder and CEO

CURLEC

Roshan Gill

Country Manager

AI RUDDER

Faidhi Fahmi

Co-Founder and Co-CEO

ILYF

Max Ang

Insurance Technology Research Advisor APAC

CELENT

Qanit Al-Syed

Director of Engineering

LIBERTY MUTUAL – ASIA

Shazy Noorazman

CEO

OUCH!, MALAYSIA

Laurence Liong

Director of Business Development

INNOV8TIF SOLUTIONS

Joanne Lee

Senior Associate

NETROVE VENTURES GROUP

Zhen Hui

Director

ARTEM VENTURES, MALAYSIA

Justin Lim

Managing Partner

NEXEA ANGELS

Saw Teong Soon

Executive Director

SIMPLICITY CONSULTING SDN BHD

Mohandeep Singh

CEO / Founder

AGILIUX CLOUD INSURANCE

Who Will Attend

MANAGING DIRECTORS, SENIOR VICE PRESIDENTS AND HEADS OF:

TECHNOLOGY & DIGITAL TRANSFORMATION

DIGITAL TRANSFORMATION

ACTUARIAL SCIENCE

ADVANCED ANALYTICS

MACHINE LEARNING

DATA ANALYTICS

PRODUCT DEVELOPMENT

INNOVATION

CUSTOMER EXPERIENCE

FINTECH

ARTIFICIAL INTELLIGENCE

FINANCE, PLANNING AND ANALYSIS

FROM:

INSURERS

INSURANCE BROKERS AND AGENTS

REGULATORS AND POLICY

REINSURERS

INVESTORS

INSURANCE LAWYERS

ACCELORATORS AND INCUBATORS

INSURTECH STARTUPS

Keynote Address: Assistant Governor, Bank Negara Malaysia

Insurtech Startup Focus

Networking Breaks And Cocktails

Panel Discussions, Fire Side Chats And Case Studies

Testimonials

Together, we create a better world!

HEAD-ACTUARIAL & ANALYTICS, LIBERTY INSURANCE

Very good event information and productive event agenda is very organized!

FSI CTO, HUAWEI CLOUD

Very informative. A lot of new terms and new knowledge for me.

SVP THE MALAYSIAN INSURANCE INSTITUTE (MII)

Very informative and cover many important topics of today and tomorrow.

HEAD OF PMO, CHUBB INSURANCE

Believe this was very insightful into the world of InsurTech. Definitely learned new things from experienced thought-leaders in the industry, coming from a “traditional” insurance company.

AVP, GREAT EASTERN TAKAFUL

COMPANIES ATTENDED

20-21 September 2023

Park Royal Collection Kuala Lumpur

John Spence

John Spence is an international insurance and wealth management executive who has operated across Asia, Australia and North America in executing mergers and acquisitions, launching innovative customer offers, enabling distribution partnership and advancing digital initiatives.

John has been based in Hong Kong since 2000 with business leadership and corporate governance roles at Generali Asia, Keefe, Bruyette & Woods (KBW), Macquarie Funds Group and Manulife Financial. Prior to 2000, John was with Manulife Financial in Canada, and National Australia Bank, Colonial Mutual, AMP Society and KPMG in Australia.

John holds a Masters of Business Administration (MBA) from Australian Graduate School of Management (AGSM) at the University of New South Wales Business School, Bachelor of Economics (BEc) from Sydney University, is a Fellow Chartered Accountant Australia and New Zealand (FCA ANZ), Certified Financial Planner (CFP) Australian Institute of Company Directors (FAICD) and the Hong Kong Institute of Directors (FHKIoD). 

AGILIUX CLOUD INSURANCE

Bala Chandrasekaran

Bala Chandrasekaran
Digital Leader / Managing Director – Digital Strategy & Transformation, Marsh McLennan Asia

Bala currently leads the Digital Practice for Marsh McLennan in Asia. His primary focus is on enhancing the digital experiences of colleagues, clients and ecosystem partners. He possesses extensive experience in the Risk Management and Insurance consulting space, having undertaken a diverse range of roles during his international career spanning over 25 years. He has collaborated with a wide array of regional and multinational companies across various industries worldwide.

Bala is not only an angel investor but also an active participant in start-up and incubation hubs based in Singapore and India. In these capacities, he provides guidance to early-stage technology ventures, mentoring entrepreneurs in business planning and risk management endeavors. Furthermore, he contributes his expertise by instructing numerous Risk and Management-related modules to business professionals at the Asia Risk Management Institute (ARiMI).

Bala holds a Master’s in Engineering from the Indian Institute of Science, an MBA from the National University of Singapore (NUS), and an Enterprise Risk Management Diploma from NUS-ARiMI.

His current areas of interest include Customer Experience Design, Sense Making, Cyber Risks, Data Analytics and Digital Transformation.

AGILIUX CLOUD INSURANCE